Sign in

HERE WHEN YOU NEED CLARITY

Support center

Find help for your scan, account or membership payment.

ChartScan issue

  1. Use a sharp chart with red/green candles and the full right-hand price scale.
  2. Use a linear scale and avoid heavily overlapping drawings.
  3. Try OHLC CSV with at least 12 rows for exact source prices.
  4. Failed recognition does not consume a chart; reduce image clutter and retry.
Read FAQsOpen scanner

Never share a wallet seed phrase, private key or password.